The hotel offers amenities for your comfortable stay and unforgettable experiences
Family-Friendly Breakfast
“I enjoyed a good breakfast at The Buttery, where the welcoming atmosphere and genuine smiles of the family staff made my morning truly special.” view full review
Quiet Comfort
“The room I stayed in exceeded my expectations for tranquility, providing a spacious and comfortable retreat after a long day.” view full review
Efficient Check-In
“The check-in process was seamless, allowing me to settle into my room quickly and enjoy my stay without any delays.” view full review
Cozy Beds
“The beds in my room were incredibly comfortable, ensuring that I had restful nights and woke up refreshed each morning.” view full review
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly Staff
Great Location
Smaller Rooms
Basic Dining
6.8/10
Nice
Rooms
6.3
Location
8.0
Service
9.0
Dining
6.3
Guest reviews
6.8/10
based on 5 reviews
7.9
7.9/10 based on 280 reviews
Laurence
United Kingdom,
August
2023
7.0/10
The hotel offers comfortable rooms but could improve on accessibility. The service from the front desk staff was exceptional, providing a pleasant experience. The location is convenient, though the busy intersection can be challenging. Dining options were overpriced, but the pool area was enjoyable. Good value for the money overall.
Rooms
7.0
My room was located in the outside area and a bit small for 4 people. Access from the hotel lobby could have been better.
Service
9.0
The front desk staff were amazing, very friendly, and accommodating. They changed my room to a more suitable one with 2 beds, making my stay more enjoyable.
Location
8.0
The hotel is conveniently located near many amenities, but the proximity to a busy intersection made southbound travel challenging at times. The nearby shopping mall and shuttle service for the wedding were helpful.
Dining
5.0
The dining experience was disappointing due to the overpriced options, and the opening hours didn't suit my needs. However, compensation was offered for the inconveniences.
Facilities
6.0
The pick-up service in the lobby was convenient, but the dining prices were not justified by the quality of the food received.
John
United Kingdom,
July
2023
8.0/10
The hotel was smaller than pictured and not in the main building but in the booking office, yet close to many stores. The room had a big selection of pillows and amenities including TVs, microwave, mini fridges, coffee/tea, and hair dryers. The location was fantastic, central to everything and right across the street from a shopping mall, although not very close to a gas station or a Tim Horton's.
Rooms
8.0
The room had a big selection of pillows and amenities like TVs, microwave, mini fridges, coffee/tea, and hair dryers. It was smaller than pictured but cozy.
Service
9.0
The staff was very friendly and accommodating, offering to change rooms if we couldn't manage the stairs. They were helpful with car hire, dry cleaning, and laundry.
Location
9.0
The location was fantastic, central to everything and right across the street from a shopping mall. It was close to shopping and numerous restaurants in Newmarket, Ontario.
Dining
7.0
I went to the onsite restaurant for breakfast; it was a basic but needed dining experience.
Facilities
7.0
The facilities were sufficient for my needs during the stay.
Friendly Staff
Smaller Rooms
Anna
United Kingdom,
June
2023
7.0/10
I recently stayed at the Best Western Voyageur Place Hotel in Newmarket, Ontario. The hotel had a fantastic location, right across from a mall, which was convenient. The staff were friendly and provided excellent service. However, the rooms, accessed from the hotel lobby, were below standard with an exterior entrance. The dining experience at the on-site restaurant was of good standard and very convenient, but could be improved. Overall, a mixed experience with some positives and negatives.
Rooms
5.0
The rooms, accessed from the hotel lobby, were totally unacceptable with an exterior entrance.
Service
9.0
The staff at the Best Western were amazing, thoughtful, caring, and provided excellent customer service.
Location
7.0
The location was good for hospital appointments or visiting, but it could change quickly from good to worse. It was the closest option I could find, although a bit exhausting to reach. The hotel is hard to find a close parking spot, even with a disabled parking permit.
Dining
7.0
The dining experience at the on-site restaurant was of a good standard and very convenient.
Facilities
8.0
The hotel offers car hire, dry cleaning, and laundry services.